Shipping Policy
At AM OUTFIT, we aim to process and deliver your orders safely and efficiently. Please review the following shipping information before placing your order.
Nationwide Shipping
We deliver orders across Pakistan through trusted courier partners.
Shipping charges will be displayed at checkout based on the applicable delivery method and order details.
Delivery Time
Orders within Pakistan are generally delivered within 3–7 working days after dispatch.
Please note:
- Orders may require 1–2 working days for processing before dispatch.
- Delivery times are estimates and may vary depending on your location.
- Deliveries to remote or rural areas may take additional time.
- Weekends and public holidays are not counted as working days.
- Delivery may take longer during sales, promotions, seasonal launches, or other periods of high order volume.
Cash on Delivery
Cash on Delivery (COD) is available for eligible orders within Pakistan.
AM OUTFIT may contact customers by phone or WhatsApp to verify Cash on Delivery orders before processing.
Orders containing incomplete, incorrect, or unverifiable customer information may be placed on hold or cancelled.
AM OUTFIT reserves the right to process verified customer orders without additional confirmation where appropriate.
Order Confirmation
Once your order has been successfully placed, you will receive an order confirmation containing your order details.
Please make sure that the following information is correct when placing your order:
- Customer name
- Mobile/WhatsApp number
- Email address
- Complete delivery address
- City
- Selected products and sizes
Incorrect or incomplete information may cause delays in processing or delivery.
Order Tracking
Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, email, or another available communication method.
You can use the provided tracking number to follow the progress of your shipment through the relevant courier service.
Please keep your order confirmation and tracking information until your order has been successfully delivered.
Delivery Attempts
Customers are responsible for ensuring that someone is available at the provided delivery address to receive the order.
Our courier partner may contact you before attempting delivery.
If delivery cannot be completed because:
- The customer is unavailable
- The provided address is incorrect or incomplete
- The customer cannot be contacted
- The customer refuses to receive the parcel
the shipment may be returned to AM OUTFIT.
Repeated refusal of confirmed Cash on Delivery orders may affect the availability of COD for future orders.
International Shipping
International shipping may be available for selected destinations.
Delivery time for international orders can vary depending on the destination, courier service, customs clearance, and other factors outside the control of AM OUTFIT.
Where international shipping is available, applicable shipping charges will be communicated or displayed during the ordering process.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Unless specifically stated otherwise:
- Customs duties and taxes are not included in the product or shipping price.
- Any applicable customs charges are the responsibility of the customer.
- These charges may be collected by the courier or local customs authority.
- Customs policies and charges vary from country to country.
- AM OUTFIT cannot control or accurately predict customs charges imposed by another country.
Customers placing international orders are responsible for checking applicable import regulations and charges in their destination country.
Shipping Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Courier delays
- Weather conditions
- Public holidays
- Road closures
- Remote delivery locations
- High-volume sale periods
- Customs clearance
- Other operational circumstances
AM OUTFIT will make reasonable efforts to assist customers with shipment-related concerns.
Incorrect Delivery Information
Customers are responsible for providing accurate shipping information.
Please carefully review your address and contact details before confirming your order.
AM OUTFIT cannot be held responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete information provided by the customer.
Damaged or Incorrect Parcel
If your parcel arrives damaged or you receive an incorrect product, please contact AM OUTFIT customer support promptly after receiving your order.
Customers may be asked to provide:
- Order number
- Clear photographs of the parcel
- Photographs of the received product
- Packaging images
- An unpacking video, where necessary
Claims will be reviewed according to our Returns & Exchange Policy.
Product Colours
We make every reasonable effort to display product colours accurately on our website and social media platforms.
However, actual colours may vary slightly due to:
- Screen resolution
- Device display settings
- Photography lighting
- Fabric texture
- Image processing
Minor variations in colour between the digital image and the actual product are therefore possible.
Policy Updates
AM OUTFIT reserves the right to modify or update this Shipping Policy when necessary.
Any revised policy will become effective once published on our website.
By placing an order with AM OUTFIT, you acknowledge that you have read and accepted this Shipping Policy.